Phone Support

9am to 6pm PST

Sales, Technical and Billing:

1.878.444.0484

Live Chat

 

Knowledge Base

A smart knowledge base for
better self-help.

Knowledge Base

ITsecura BLOG

Educational information and
feature updates.

ITsecura Blog

Video Tutorials

View educational videos and
learn from our experts

Coming Soon

Emergency Alarm

If you experience downtime, we
will come to rescue.

Trigger Emergency Alarm

Submit a Ticket

Please create a separate ticket
for each issue.

Submit a Ticket

Redmine tickets

Comment and collaborate on
tasks in Redmine.

View all tickets

FREQUENTLY ASKED QUESTIONS

What is Web Hosting?

Web hosting is the technology that puts your website online. It is one of the three essential components of establishing your Web presence: a domain name (Web address), a website, and a Web host. Your domain name tells people where to find you. Your website is a virtual place visited by visitors. And hosting makes your site part of the Internet. Quite simply, the definition of Web hosting is an online storage service for any content displayed or accessed through your website. Common examples of stored information include images, videos, or design templates.

What are the differences between Web Hosting companies?

Reliability and customer service are two key points to consider. ITsecura offers 100% dedicated technical customer support via phone or email.

Why should I host my site with ITsecura?

Before you decide on a plan, you need to decide on a hosting company. While some companies rent servers or outsource their technical support, we’re proud to own and manage our servers, as well as our software, security, and expert hosting support.
Best of all, since we’ve invested in state-of-the-art technology, we’re proud to offer a 99.8% uptime guarantee and a FREE 3-month trial period, so you can be sure we’re delivering everything we promise.

How do I know which Web Hosting Plan is best for me?

To choose a hosting package that will fit your needs, begin by thinking about the goals of your business. The biggest differentiators between hosting packages are the size of disk space, number of email boxes, and number of databases and tools such as open-source applications and programming languages. After you determine how you plan to use your site and the amount of traffic you expect on your site, you’ll be able to identify which package is best for your business.
Economy Web Hosting:
– package is designed for small business owners who want a simple online presence. Websites with this package might include basic content with limited multimedia and blog usage. Interaction with customers occurs mainly through simple forms or a blog.
Standard Web Hosting:
– package is designed for small-to-medium-sized businesses whose websites contain sizable dynamic content, such as numerous multimedia files. Interaction with customers occurs through complex forms, robust blogs, and frequent site visits.
Performance Web Hosting:
– package is designed for small-to-medium-sized businesses that want to manage multiple large, high-traffic websites on a single platform. These websites would include multimedia files and various dynamic interactions with customers.

How can I be sure that my Website Hosting is secure?

ITsecura is committed to providing the very best service to all of our customers – which is why we are constantly striving to ensure the very highest levels of security and safety. Alongside this, enhanced SSL protection with an external firewall helps protect against any outside attacks. To ensure your valuable data is safe, ITsecura offers a webspace recovery for users with Linux hosting. This gives administrators the option of restoring 14 days of website backups should you experience any issues. Individual files can also be restored from separate folders – giving you complete control and peace of mind. ITsecura performs quarterly vulnerability scans of hosting infrastructure and fixes found issues. Finally, ITsecura can perform (for additional payment) monthly scans of your applications, SQL, injection scans, and cross-site scripting over 25 user-defined subpages. This means that any vulnerabilities are identified before hackers can exploit them.

Can I use WordPress or other Apps with ITsecura Web Hosting?

Yes. To manage the content of your new website, our hosting packages allow you to use several relevant apps, such as WordPress, Joomla!, Drupal, or Typo3. With just a few clicks, your new web hosting service comes to life.
For more information about 450+ FREE 1-click install Web Apps click HERE