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In ITsecura we take your privacy seriously. When you subscribe to our services (the Service) you are asked to provide some personally identifiable information about you (Personal Information). We use this information only in extent necessary to provide and improve our Service. We do not and will not sell or rent your Personal Information to anyone for any reason.
Information We Collect
Account information: name, address, email, phone number, other information about you that you choose to provide to us;
Financial information. All financial and billing information that we collect through ITsecura.com is used solely to bill for our services. This billing information is not used by ITsecura.com for marketing or promotional purposes. ITsecura.com uses a third party intermediary to manage the credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing.
Cookies. When you view our website, we might store some information on your computer. This information will be in the form of a “cookie” or similar file. Cookies are small pieces of information stored on your hard drive, not on our site. Cookies, which are tied to personal information, do not spy on you or otherwise invade your privacy, and they cannot invade your hard drive and steal information. Rather, they help you navigate a website as easily as possible.
Usage of our Services. When you use our Services, we may collect information about your engagement with and utilization of our Services, such as processor and memory usage, storage capacity, navigation of our Services, and system-level metrics. We use this data to operate the Services, maintain and improve the performance and utilization of the Services, develop new features, protect the security and safety of our Services and our customers, and provide customer support. We also use this data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business.
Use of Information
We use personally identifiable and non-personally identifiable information to provide and improve our Service, to process your transactions, to communicate with you in relation to the Service, for internal marketing purposes, for trend analysis, and for site administration. However, we do not use personally identifiable information provided by you or collected from the website to send unsolicited mailings to you.
Disclosures to Third Parties
We only share your Personal Information with third parties who are acting as our agents to assist us in providing our Service, support and related activities and only use your Personal Information for the purposes stated in this Privacy Policy.
Under some circumstances we may disclose your Personal Information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process.
Security
We use industry-standard methods to protect your Personal Information from unauthorized access. Among other techniques, we usually store such information on a computer behind our “firewall” in a secure location, and we often restrict the number of employees internally who can access such data. However, please consider that “perfect security” cannot be guaranteed on the Internet.
Changes to Privacy Policy
This Privacy Policy may be modified from time to time, so please review it frequently. Changes to this Privacy Policy will be posted on our website. If we materially change the ways in which we use or share Personal Information previously collected from you through our Services, we will notify you by email or other communication.
Review and Removal of Your Personal Information
If you wish to request access to, correction, or deletion of Personal Information you have submitted through our website, you can log into your account or contact us at privacy@itsecura.com. If you are a resident in the European Union, you may have additional rights which we have set out below.
We keep information we need to provide our Services only so long as we have a valid business purpose, in accordance with applicable law and our client agreements. For example, to provide you with Services you have requested or to comply with applicable legal, tax or accounting requirements. When we have no ongoing legitimate business need to process your Personal Information, we will delete it. If immediate deletion is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible or unless as otherwise required by law.
Contacting You
We will try to limit the scope, type and quantity of our messages to you. However, you should know that we will periodically email information to you regarding updates to our Service or significant company news.
If you subscribe to our mailing lists, we will include an “unsubscribe” hyperlink in every email we send you in case you wish to stop your subscription.
For EU citizens: International Data Transfers and Privacy Shield Framework
ITsecura complies with the EU-U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union to the United States. ITsecura has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. If there is any conflict between the terms in this Privacy Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.
We will retain your Personal Information for as long as needed to provide you Services, comply with our legal obligations, resolve disputes and enforce our agreements. Individuals in the EEA have a right to access to their Personal Information, to correct, amend, or delete it, and to limit use and disclosure of Personal Information, subject to certain exceptions. To exercise these rights, please contact us via the contact details below.
If we transfer your Personal Information to third parties, we will remain responsible and liable to you if the third party processes your personal information in violation of the Privacy Shield Principles, unless we prove we were not responsible for the event giving rise to the damage.
We commit to providing you an opportunity to opt out if your Personal Information is to be disclosed to another independent third party or is to be used for a purpose that is materially different from those set out in this Privacy Policy. If you otherwise wish to limit the use or disclosure of your Personal Information, please write to us at the contact details set out below.
In compliance with the EU-U.S. Privacy Shield Principles, ITsecura commits to resolve complaints about your privacy and our collection or use of your personal information free of charge.
EU individuals with inquires or complaints concerning this Privacy Policy or our participation in the Privacy Shield should first contact ITsecura at:
privacy@itsecura.com or
Attn: Privacy Policy
ITsecura
8712 Marysville road
Oregon House, CA 95962-0635
USA
ITsecura has further committed to cooperate with the panel established by the EU data protection authorities (DPAs) with regard to unresolved Privacy Shield complaints concerning data transferred from the EU.
If a complaint cannot be resolved by any of the mechanisms described above, you also have a right, under certain conditions, to invoke binding arbitration under the Privacy Shield Panel in compliance with the EU-US Privacy Shield. For more information see Privacy Shield Anex I: https://www.privacyshield.gov/article?id=ANNEX-I-introduction .
Our commitments under the Privacy Shield are subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission.
Contact Us
If you have any inquiry or complaint concerning this Privacy Policy, please feel free to contact us at privacy@itsecura.com or
Attn: Privacy Policy
ITsecura
8712 Marysville road
Oregon House, CA 95962-0635
USA