Scalable Linux management services Need Help with Linux
and DevOps ?
Variable SLA Red Hat Linux View Plans Server Management Linux OS
Macbook All-in-one protection bundle 24x7 PROACTIVE MONITORING AND RESPONSE PROACTIVE SECURITY and GREAT VISIBILITY DISASTER RECOVERY and REDUNDANCY SCALABLE MANAGEMENT AUTOMATION ONGOING MANAGEMENT and MAINTENANCE View Plans Apache Tomcat Postfix mail server MySQL Database CentOS Java - Peace of mind We guarantee you: Work with Linux experts View Plans Servers - Multilayered security protection - Cost Savings

LINUX SERVERS MANAGEMENT AND DEVOPS

Let ITsecura be your reliable partner for managing server infrastructure and security. We provide you operational peace of mind that your servers are protected while benefiting from cost savings. ITsecura offers a complete range of Linux management services to support your IT server infrastructure, emphasizing Linux and proactive security. We align cybersecurity with your usage and cost requirements.

Our Linux management service includes on-premises and cloud IT infrastructure design, provisioning, configuration, scaling, monitoring, emergency response, troubleshooting, automation, maintenance, proactive security operations, backups, disaster recovery, and more. We offer different SLA support per server to meet your business needs.

We’ll all work together as a team to ensure your applications and IT services remain online, no matter the issues presented. When you engage with us, we provide not just one engineer but a collective pool of knowledge from a team who have gained invaluable experience looking after mission-critical infrastructure.

LINUX MANAGEMENT BENEFITS

Peace of mind

Peace of mind

We assure protection from external and internal threats. Offload your security and operational worries to a reliable partner.

Multilayered security Protection

Multilayered security Protection

Multiple security control layers allow you to choose the right balance between security and cost.

Ready to go

Ready to go

You can benefit from our hardened images and ready-to-deploy SaltStack formulas for rapid deployment.

Automated and scalable management

Automated and scalable management

With our centralized management, we are ready to provision, install, and maintain thousands of servers.

Java and Linux Specialization

Java and Linux Specialization

We have many years of professional experience supporting Java Web Applications and Java Technologies.

Proactive Monitoring

Proactive Monitoring

We have 24x7 proactive monitoring and response for all operational issues. We are aware of any technical problems before anybody else notices it.

Friendly Competent Support

Fast response - we Care

Our knowledgeable support team is easy to reach. We promise to resolve your problems quickly.

Cost Saving

Cost Saving

You can enlarge your IT team and benefit from specialized expertise for competitive prices and predictable expenses.

SERVICES

View our Linux professional services

Linux Servers

24X7 PROACTIVE
MONITORING
AND RESPONSE

We are ready to help you manage a scalable Linux infrastructure with thousands of servers. ITsecura’s 24/7 monitoring and response covers your entire stack: server/cloud infrastructure, operating systems, databases, application servers, caches, etc. When something breaks, we fix it. Apart from the change to your application code, our 24/7 team has the breadth and depth to cover it. After incidents are over, we do make sure to review what we have learned to help prevent similar incidents in the future. And we are always looking for ways to monitor the environment more effectively.

WEBINAR – SYSTEM MONITORING

MONITORING FEATURES

24x7 Operations Center

We have a team of people constantly on call for operational issues.

Java heap internals

We monitor Java heap internals: memory stats, JVM threads, application requests.

Variable SLA (Support levels) per server

Guaranteed response time, MeanTimeToRepair by issue severity and SLA level.

Operational log monitoring

We collect system logs and monitor them for operational issues.

Java memory monitoring

We monitor Java OldGen or Heap memory to avoid slowdowns.

Resource, uptime & performance monitoring

Multiple monitoring tools are utilized to monitor the entire application stack.

Performance optimization

Performance monitoring for improved service delivery of the application stack.

Java heap dump

For Java App troubleshooting, we can dump and analyze Java heap memory.

Performance history reports

Performance monitoring is used to improve service delivery of the application stack.

PROACTIVE SECURITY
AND GREAT VISIBILITY

Security and redundancy are baked into everything we do, as well as having explicit focus. Architecture and configuration decisions are based on understanding what data lives where, how it is accessed, and which are the weak links. In addition to standard measures such as encryption, firewalls/security groups, replication, backups, and monitoring, we consider threat and risk models to understand what can go wrong, both in terms of breaches and in terms of service failures, and implement multiple layers of protection to safeguard your services and data. We also handle ongoing operational procedures such as security reviews, security updates, scans, and failure tests to ensure that the measures put in place are continually effective.

Proactive Security And Great Visibility

WEBINAR – PROTECTING WEB APPLICATIONS

SECURITY FEATURES

Security Operations Center

Using SIEM for security operations to proactively watch and protect from attacks

Secure syslog server

All system logs are copied to a separate secure server for auditing.

Vulnerability scanning

External / Internal Vulnerability Scanning and Remediation

Secure syslog server

All system logs are copied to a separate secure server for auditing.

Network security

Segmentation, NGFW network security, IPS, VPN, SSH

Events extensive logging

Command history, outgoing connections, VPN and SSH logins, file integrity, etc.

Web Application Firewall (WAF)

Layer 7 Firewall for Web applications

OS and services security hardening

Using CIS, SANS, NIST, RedHat security hardening guidelines

Malware protection

Protection from viruses, trojans, worms and other types of malware

Advanced host firewall

Very intelligent host firewall and block lists for more than 100000 malicious IPs

SSL/TLS ciphers management

Maintenance of strong ciphers & protocols

Host-based Intrusion Detection

To alert about unusual activities on the hosts

Scalable Management Automation

SCALABLE MANAGEMENT
AUTOMATION

Based on a combination of open source tools and cloud provider functionality, we automate provisioning and configuration management, as well as a large array of administrative functions. We can provide complete automation for creating and destroying test environments, ensuring consistency with production as well as allowing for cost-effective testing at both large and small scales. Our reusable engineering model allows us to leverage ways your environment is similar to others to greatly reduce automation costs.

WEBINAR – SALTSTACK CONFIGURATION MANAGEMENT

AUTOMATION FEATURES

Highly scalable

Our system scales well beyond tens of thousands of servers.

Centralized configuration management

We can centrally manage and generate reports on thousands of servers.

Configurations Version control

We keep versions of our configurations.

"Ready to go" generic deployment formulas

Install and configure middleware on hundreds of servers within minutes.

Automated security hardening

Easily improved host security with prepared software-defined security.

Cloud Control and Orchestration

Vendor-agnostic provision, control and configure cloud infrastructure.

ONGOING MANAGEMENT
AND SUPPORT SERVICES

With ITsecura’s ongoing management and support services, we take primary responsibility for the operational state of your online services. In addition to the 24/7 monitoring and response, we handle all the day-to-day administration of the systems, cloud, software, and databases. This includes basics such as security updates and capacity management, as well as working with you to keep improving the delivery of your services and to evolve the stack to support your plans.

Ongoing Management And Support Services

ONGOING MANAGEMENT FEATURES

Linux Certified Engineers

Our engineers have years of real-world experience managing Linux networks.

User provisioning and management

We manage privileged user access.

Defined maintenance windows

Each SLA level has defined maintenance windows.

Compute and storage resources management

Provision of computational and storage resources, infrastructure management

Free 24×7/365 Support

Online and phone 24x7 support, ticketing system

Regular OS and middleware patch management

Operating systems, middleware, and applications need to be regularly patched.

Our services can be tailored to your needs but fall into the following categories:

Remote Support can provide many levels of support not usually offered in the industry. Combined with remote monitoring can allow you to focus on your business and not on routine break-fix maintenance issues.

Remote Monitoring allows us to proactively alert you of potential issues on your Linux servers, which can eliminate the chance of unforeseen failures.

Performance Optimization means our Linux experts understand how Linux systems should be configured for different applications. We can modify kernel parameters and file systems to deliver the best performance.

System Administration can provide your organization with our staff’s capabilities to manage your systems from our operations center. Software upgrades, patches, security issues, etc. can be managed to free your staff of the day-to-day tactical issues that keep them from focusing on more strategic plans.

Infrastructure Management can assist organizations with little or no IT staff. Asset management, planning, and full IT operations are the most popular plans for those who do not want to be in the IT business.

Technology Refresh can help you by taking a fresh look at your in-house strategy. Current costs can be reduced by updating your technology and rolling it into a fixed cost that includes equipment, services, and maintenance. This can allow you to have a simple way to keep your cost locked down while improving productivity with new technology.

FREQUENTLY ASKED QUESTIONS

My hosting company offers monitoring services, how are your plans different?

Most ISPs and MSPs provide only primary monitoring, sometimes not even checking to see if your site is functional. ITsecura delivers a comprehensive, proactive, and ever-evolving level of service unparalleled in the industry. Our plans also include keeping your server up-to-date and secure, something almost no ISP does. Lastly, we act as your advocate by ensuring your hosting company and other vendors meet their commitments and your expectations.

What are the differences between Web hosting companies?

Reliability and customer service are two key points to consider. ITsecura offers 100% dedicated technical customer service, via phone or email.

What OSes / operating systems do you support?

FreeBSD and Linux, with CentOS being our preferred Linux distro. We also support RHEL (Red Hat Enterprise Linux), Ubuntu, and Debian.

How do you perform your work? Do you offer on-site services?

We use a variety of remote access and VPN technologies to manage your servers remotely, leveraging your hosting provider’s on-site technicians as needed for hardware issues. We generally do not provide on-site service ourselves.