linux servers managed services
We provide Linux Managed Server support, installation, configuration, troubleshooting, emergency help, remote assistance and maintenance for new and existing server infrastructures.
When working with us we consider ourselves your technology partner and not just another Managed Service vendor. We make this statement as we understand not just the networking and operating system, but also the software and messaging platforms running on the OS. We diagnose problems at the lowest level and look for innovative solutions to resolve those problems to ensure your business operates smoothly and efficiently.
As a mix of network and database engineers and Linux certified system administrators, we work together as a team to ensure your services remain online, no matter the issues presented to us. When you engage with us, we provide not just an individual engineer, but a collective pool of knowledge from a team who have gained invaluable experience looking after mission-critical infrastructure.
Key benefits:
Peace of mind
We off load your some of your worries to us.
We specialize in Linux and Java
We know linux. We deal with Java.
Protect data via multilayer, multifaceted approach.
Network protections, host protections, strong ciphers and authentication.
Ready to go "secure environment" for your applications
We have implemented syslog, snort, vulnerability scanning, network and host IPS, etc.
Eliminate hardware upgrades and excess hardware capacity.
Use and pay only for what you need.
Proactive monitoring and predictable expenses
We proactively monitor security, health and performance of your systems with predictable costs.
Linux Managed Services
Main features
Linux Managed Services
Fully supporting all major Linux operating systems, including Linux, CentOS, Fedora.
Variable support SLA levels
Uptime and other guarantees depending on criticality
Host security
Our managed servers are went through security hardening and are monitored for vulnerabilities
Centralized management
We are using SaltStack and Ansible to centrally manage thousands of servers.
Monitoring
24 x7 Remote monitoring and performance optimization.
24/7 Security and Network Operations Center (SOC and NOC)
Fully managed Security Information & Event Management (SIEM), Security Incident Response (IRT) and Forensics
Linux Certified Engineers
Our engineers have years of real world experience managing Linux networks.
Database Engineering Experts
We manage very large MySQL databases.
Free 24×7/365 Support
Online and phone support 24 hours a day, every day of the week, trouble ticketing system.
Additional Services features
Security log monitoring
Log monitoring with SIEM from 24x7 Security Operational Center
OpenSCAP hardening auditing
Creating a security policy which best suits the needs of your organization.
Vulnerability scanning and remediation
External/Internal Vulnerability Scanning and Remediation services.
OS security hardening
Configuring system and network components, applying the latest patches.
Virtual Desktop Infrastructure
(VDI) enabling access to a virtualized desktop hosted on a remote service.
Backup data encryption
Protect sensitive information by securing access to your data backups.
SSL/TLS ciphers management
Secure network connection with Transport Layer Security or Secure Socket Layer.
4 Disaster Recovery plans
Local and remote DR with plan A and B to give you full coverage.
Cloud compute and storage resources management
Provision of computational and storage resources, virtual infrastructure management.
Linux administration
Upkeep, configuration and maintaining existing Linux servers.
Java hosting and management
Java Heap Space, Tomcat, Probe, Heap Space monitoring, dump and analysis.
Resource, uptime and performance monitoring
Ram Memory, CPU, Processes, Hard drive space monitoring.
File Integrity Monitoring
A critical tool in the security defense of any organization wishing to protect its assets.
Network security
VPN, layer 3 firewall, Intrusion Detection/Prevention, DDoS prevention.
Regular OS and middleware patch management
Operating systems, middleware and applications need to be regularly patched.
Malware protection
Viruses, trojans, worms and other types of malware protection
MySQL security
Network security of MySQL and your system.
Web Application Firewall (WAF)
Protects servers against cross-site scripting (XSS) and SQL injection.
ServicesView our Linux professional services
24/7 Monitoring and Response
We are ready to help you manage scaleable linux infrastructure with thousands of servers. ITsecura's 24/7 monitoring and response covers your entire stack: server/cloud infrastructure, operating systems, databases, application servers, caches, etc. When something breaks, we fix it. Other than change to your application code, our 24/7 team has the breadth and depth to cover it. After incidents are over, we make sure to review what we’ve learned to help prevent similar incidents in the future. And we’re always looking for ways to monitor the environment more effectively.
Ongoing Management and Support Services
With ITsecura's ongoing management and support services, we take primary responsibility for the operational state of your online services. In addition to the 24/7 monitoring and response, we handle all of the day-to-day administration of the systems, cloud, software and databases. This includes basics such as security updates and capacity management, as well as working with you to keep improving the delivery of your services and to evolve the stack to support your future plans.
Automation
Based on a combination of open source tools and cloud provider functionality, we automate provisioning and configuration management, as well as a large array of administrative functions. We can provide complete automation for creating and destroying test environments, ensuring consistency with production as well as allowing for cost-effective testing at both large and small scales. Our reusable engineering model allows us to leverage ways your environment is similar to others to greatly reduce automation costs.
Security and Redundancy
Security and redundancy are baked into everything we do, as well as getting explicit focus. Architecture and configuration decisions are made based on an understanding of what data lives where, how it is accessed, and what the weak links are. In addition to standard measures such as encryption, firewalls/security groups, replication, backups and monitoring, we consider threat and risk models to understand what can go wrong, both in terms of breaches and in terms of service failures, and implement multiple layers of protection to safeguard your services and data. We also handle ongoing operational procedures such as security reviews, security updates, scans and failure tests to ensure that the measures put in place are continually effective.
Our services can be tailored to your needs, but fall into the following categories:
Remote Support can provide many levels of support not usually offered in the industry. Combined with remote monitoring this can allow you to focus on your business and not routine break-fix maintenance issues.
Remote Monitoring allows us to proactively alert you of potential issues on your Linux servers, which can eliminate the chance of unforeseen failures.
Performance Optimization means our Linux experts understand how Linux systems should be configured for different applications. We can make changes to kernel parameters and file systems to deliver the best performance.
System Administration can provide your organization with our staff's capabilities to manage your systems from our operations center. Software upgrades, patches, security issues and more can be managed to free your staff of the day to day tactical issues that keep them from focusing on more strategic plans.
Infrastructure Management can assist organizations with little or no IT staff. Asset management, planning and full IT operations is a very popular plan for those who don't want to be in the IT business.
Technology Refresh can help you by taking a fresh look at your in house strategy. Current cost can be reduced by updating your technology and rolling it into a fixed cost that includes equipment, services, and maintenance. This can allow you to have a simple way to keep your cost locked down while improving productivity with new technology.
Frequently Asked Questions
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My hosting company offers monitoring services, how are your plans different?Open or Close
Most ISPs and MSPs provide only basic monitoring, sometimes not even checking to see if your site is actually functional. ITsecura provides a comprehensive, proactive and ever evolving level of service that is unparalleled in the industry. Our plans also include keeping your server up to date and secured, something almost no ISP does. Lastly, we act as your advocate by ensuring your hosting company and other vendors are meeting their commitments and your expectations.
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What are the differences between Web hosting companies?Open or Close
Reliability and customer service are two key points to consider. ITsecura offers 100% dedicated technical customer service, via phone or email.
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What OSes / operating systems do you support?Open or Close
FreeBSD and Linux, with CentOS being our preferred Linux distro. We do support RHEL (Red Hat Enterprise Linux), Ubuntu, and Debian as well.
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How do you perform your work? Do you offer on-site services?Open or Close
We use a variety of remote access and VPN technologies to manage your servers remotely, leveraging your hosting provider’s on-site technicians as needed for hardware issues. We generally do not provide on-site service ourselves.