$10.00 USD
Monthly
Monthly
Server Management - Service Level 1 - Minimal Support
Very basic support
reboot, keeping a server online, basic monitoring, no disaster recovery, no backups.
Support access
e-mail or support ticket 8x5
See full SLA description at https
//itsecura.com/linux-servers-support-plans
$45.00 USD
Monthly
Monthly
Server Management - Service Level 2 - Business Optional
Support access
e-mail or support ticket 8x5
See full SLA description at https
//itsecura.com/linux-servers-support-plans
Business optional support.
Suitable for staging development environments and other optional desirable functions.
Suitable for staging development environments and other optional desirable functions.
$95.00 USD
Monthly
Monthly
Server Management - Service Level 3 - Not critical production and developer necessary
Support access
e-mail or support ticket 16x6
Estimated uptime SLA according to the risks
95%.
Local Disaster Recovery RPO (Recovery Point Objective)
24 hours
Local Disaster Recovery RTO (Recovery Time Objective)
48 hours
See full SLA description at https
//itsecura.com/linux-servers-support-plans
Medium importance environments with local backups and without Disaster Recovery.
No remote Disaster Recovery.
No remote Disaster Recovery.