End-point and Help Desk Plans

Level 1

Good common applications support

Level 1 End-Point security hardening

10-30 min guaranteed acknowledgment


Level 2

Good common applications support

Level 2 End-Point security hardening

Twice a month on-site visit


Level 3

Better common applications support

Level 3 End-Point security hardening

Once a week on-site visit


Level 4

Best common applications support

Level 4 End-Point security hardening

VIP support


Level 5

Best common applications support

Level 5 End-Point security hardening

VIP support