linux servers managed services
We provide Linux Managed Server support, installation, configuration, troubleshooting, emergency help, remote assistance and maintenance for new and existing server infrastructures.
When working with us we consider ourselves your technology partner and not just another Managed Service vendor. We make this statement as we understand not just the networking and operating system, but also the software and messaging platforms running on the OS. We diagnose problems at the lowest level and look for innovative solutions to resolve those problems to ensure your business operates smoothly and efficiently.
As a mix of network and database engineers and Linux certified system administrators, we work together as a team to ensure your services remain online, no matter the issues presented to us. When you engage with us, we provide not just an individual engineer, but a collective pool of knowledge from a team who have gained invaluable experience looking after mission-critical infrastructure.
Peace of mind
We off load your some of your worries to us.
We specialize in Linux and Java
We know linux. We deal with Java.
Protect data via multilayer, multifaceted approach.
Network protections, host protections, strong ciphers and authentication.
Ready to go "secure environment" for your applications
We have implemented syslog, snort, vulnerability scanning, network and host IPS, etc.
Eliminate hardware upgrades and excess hardware capacity.
Use and pay only for what you need.
Proactive monitoring and predictable expenses
We proactively monitor security, health and performance of your systems with predictable costs.
Here are some areas we could help you with:
- Security log monitoring with SIEM from 24x7 Security Operational Center
- 4 Disaster Recovery plans (Local and remote DR with plan A and B)
- External/Internal Vulnerability scanning and remediation
- SSL/TLS ciphers management
- OS security hardening
- OpenSCAP hardening auditing
- Malware protection
- Linux administration
- File Integrity Monitoring
- Network security (VPN with certificate authentication, layer 3 firewall, Intrusion Detection/Prevention System, DDoS prevention).
- Cloud compute and storage resources management
- Resource, uptime and performance monitoring
- Regular OS and middleware patch management
- IP reputation management
- Web Application Firewall (WAF)
- Backup data encryption
- Virtual Desktop Infrastructure
- Java hosting and management (Java Heap Space memory monitoring and settings, Tomcat management, Probe monitoring, heap space dump and analysis)
- MySQL security
What makes our Linux servers managed services the best?
Linux Managed Services
Fully supporting all major Linux operating systems, including Linux, CentOS, Fedora.
Variable support SLA levels
Uptime and other guarantees depending on criticality
24 x7 Remote monitoring and performance optimization.
24/7 Security and Network Operations Center (SOC and NOC)
Fully managed Security Information & Event Management (SIEM), Security Incident Response (IRT) and Forensics
Our managed servers are went through security hardening and are monitored for vulnerabilities
We are using SaltStack and Ansible to centrally manage thousands of servers.
Linux Certified Engineers
Our engineers have years of real world experience managing Linux networks.
Database Engineering Experts
We manage very large MySQL databases.
Free 24×7/365 Support
Online and phone support 24 hours a day, every day of the week, trouble ticketing system.
Our services can be tailored to your needs, but fall into the following categories:
Remote Support can provide many levels of support not usually offered in the industry. Combined with remote monitoring this can allow you to focus on your business and not routine break-fix maintenance issues.
Remote Monitoring allows us to proactively alert you of potential issues on your Linux servers, which can eliminate the chance of unforeseen failures.
Performance Optimization means our Linux experts understand how Linux systems should be configured for different applications. We can make changes to kernel parameters and file systems to deliver the best performance.
System Administration can provide your organization with our staff's capabilities to manage your systems from our operations center. Software upgrades, patches, security issues and more can be managed to free your staff of the day to day tactical issues that keep them from focusing on more strategic plans.
Infrastructure Management can assist organizations with little or no IT staff. Asset management, planning and full IT operations is a very popular plan for those who don't want to be in the IT business.
Technology Refresh can help you by taking a fresh look at your in house strategy. Current cost can be reduced by updating your technology and rolling it into a fixed cost that includes equipment, services, and maintenance. This can allow you to have a simple way to keep your cost locked down while improving productivity with new technology.
Frequently Asked Questions
My hosting company offers monitoring services, how are your plans different?Open or Close
Most ISPs and MSPs provide only basic monitoring, sometimes not even checking to see if your site is actually functional. ITsecura provides a comprehensive, proactive and ever evolving level of service that is unparalleled in the industry. Our plans also include keeping your server up to date and secured, something almost no ISP does. Lastly, we act as your advocate by ensuring your hosting company and other vendors are meeting their commitments and your expectations.
What are the differences between Web hosting companies?Open or Close
Reliability and customer service are two key points to consider. ITsecura offers 100% dedicated technical customer service, via phone or email.
What OSes / operating systems do you support?Open or Close
FreeBSD and Linux, with CentOS being our preferred Linux distro. We do support RHEL (Red Hat Enterprise Linux), Ubuntu, and Debian as well.
How do you perform your work? Do you offer on-site services?Open or Close
We use a variety of remote access and VPN technologies to manage your servers remotely, leveraging your hosting provider’s on-site technicians as needed for hardware issues. We generally do not provide on-site service ourselves.